I, for one, would not consider Apple a producer of kick-ass hardware.
My 6 month-old iMac crashed, giving me the grey screen of death. No apple "genius" - either at the retail store or through applecare support - was able to tell me why. Three months later, it still has "overlapped extent allocation files".
My last apple "genius" told me the problem was that i lived on a faulty power grid.
Uhm, right.
Then, this week, my one week old 15G iPod died. Displayed a spinning disk with a magnifying glass and a task bar. When the bar filled, all my music was gone. Deleted. Not there. And the iPod automatically sent itself into self-scan mode again. Heating rapidly to dangerous temperatures. Despite hard resets.
Apple "genius" response? "Whoa. I haven't seen that before."
Yet, my PowerBook 3400, purchased in 97 and used everyday for 3 years at work and still in use as a journal at home has yet to give me a single problem. Not one.
Has Apple gotten better? Jury is definitely out. Are there truly apple "geniuses" out there? Absolutely not.
-Disappointed, and out huge bling-bling
Apple in the Sea and Clustered
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